Network Sales Engineer

Regional Account Manager

Sales Manager

BDG Department

Network Solutions Sales Engineer - Senior Level

LOCATION:

Denver Area, Colorado

POSITION SUMMARY:

microDATA, a 9-1-1 software solutions company, is seeking a Senior Level Network Solutions Sales Engineer with at least 10 years experience in designing, deploying, and managing IP WAN networks, preferably for public safety and/or 9-1-1. The qualified candidate will continue to support our commitment to Next Generation 9-1-1 (NG 9-1-1) technology in the world.

Experience with Internet Protocol and Telephony is essential. As a 9-1-1 Technology Company, microDATA seeks the best network solutions staff available in the country. The Network Solution's Engineer responsibilities include network planning and design for NG9-1-1 ESInets, and all tasks associated with architecting networks for high availability 9-1-1 software systems built by microDATA.

The appropriate candidate should possess knowledge of the 9-1-1 industry and have sales experience, as well as an advanced understanding of network technology. By providing IT expertise, the qualified candidate will serve as a microDATA solution advocate and microDATA spokesperson in the 9-1-1 industry, as well as provide detailed engineering plans for our NG9-1-1 efforts.

QUALIFICATIONS:

• Bachelor’s degree or greater in Network Technology or associated field
• Industry Certifications desired: Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate ( CCNA), Cisco Certified Network Professional (CCNP) and Cisco Certified Design Professional (CCDP), CSA; CCIE a plus
• A minimum of 10 years working in designing, deploying and managing IP WAN networks
• Experience working with the 9-1-1 industry standards and keeping abreast of what is happening
• Network planning and design knowledge and experience a must
• Extensive knowledge of VoIP and deploying networks for VoIP including QoS
• Experience in deploying mission critical high availability networks
• Network Security experience (border control function and firewalling, etc.), Security/Risk Management experience
• Experience with implementation and operation of complex networks
• Excellent communication skills (both oral and written) and the ability to become an industry leader
• Ability to deliver presentations on the technical aspects of our solutions, including the microDATA application that runs on the complex networks
• Experience/desire to assist in setting 9-1-1 standards for the nation, as well as other countries, as appropriate
• Available to travel frequently from the Denver office

RESPONSIBILITIES:

• Provide IT Expertise
• Design and engineer redundant, high availability networks
• Interface with development/QA for requirements and assure that engineering aligns software requirements
• Work with telcos to build network connectivity quotes
• Deploy and manage IP WAN networks
• Work as a company advocate and spokesperson
• Assure network security including border control functions and firewalling
• Learn all aspects of the technology area of the business, including each product and what it does
• Provide presentations and sales workshops to the 9-1-1 industry regarding standards and technology for the company by creating an awareness of our 9-1-1 compliant solutions/networks
• Meet with leaders in the industry and keep abreast of new developments
• Work with technical resources within microDATA to share information and assure our engineered solution is accommodating industry requirements
• Introduce technical knowledge that will help the company compete and succeed
• Develop long term plans to meet the IT needs of the company
• Assure confidentiality and reliability of corporate data, proprietary information and intellectual property
• Become recognized as a top level contact who can assist end users in determining the best IS requirements for their 9-1-1 system
• Evaluate and recommend internal and external security measures 
• Assist in setting 9-1-1 standards for the nation and other countries, as appropriate

COMPENSATION & BENEFITS:

Compensation for this position is commensurate with experience.  Benefits include health insurance, 401K matching, graduated earned vacation, sick time, personal days, holidays and many other benefits.

ABOUT microDATA:

microDATA was established in 1982 and has been providing 9-1-1 software and services to counties and states across the USA for 28 years. We are a 9-1-1 solutions company specializing in developing and supporting critical 9-1-1 software products . Next Generation 9-1-1 relies on IP and GIS technologies, and microDATA's solution is an IP based map-centric call handling/CPE and ESInet solution. Our products, built on IP and GIS, are developed to answer the calls from standard and emerging technologies such as text messaging or streaming video to get critical 9-1-1data to the right people fast.

Please visit us atwww.md-911.comfor additional information.

QUALIFIED CANDIDATES:

If you are seeking a fast paced, highly technological career within a friendly, active environment, microDATA may be the place for you!  Please email or fax your qualified resume and 3 professional references to:

EMAIL: jobs@md-911.com

FAX : 802.748.5447; Atttention: Human Resources

Please also note your preference to work either in our Colorado or Vermont office.

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Regional Account Manager

microDATA is looking for highly motivated sales candidates with a passion for selling, and the drive to contribute to a fast-growing, dynamic company.

microDATA is an innovative, energetic, state of the art technology organization with great opportunities for exciting careers in the technical world. The Company’s main office is located in Vermont with satellite offices throughout the United States. With over 25 years of experience, our emergency management solutions have contributed greatly to the standards now set for the nation’s Enhanced 9-1-1 program.

Our Regional Account Managers are responsible for implementing strategies for their area, developing new business in the territory, and providing skilled techniques and presentations for this specialized market that will result in successful sales to customers.

The suitable candidates will possess excellent communication skills, a Bachelor’s Degree or greater in business, marketing & sales, or a related field, as well as a strong working knowledge of computers, multimedia equipment, telecommunications and a variety of software applications, including Powerpoint. At least 3 years sales experience is required. Applicants who have experience in public safety or emergency management will be given priority consideration.

If you would like to work from a home office in the Seattle, Washington area, enjoy traveling, and have the skills necessary to participate in promoting this life saving technology, a Regional Account Manager position at microDATA would be a good match for you.

COMPENSATION & BENEFITS :

Compensation for this position is commensurate with experience.  Benefits include health insurance, 401K matching, graduated earned vacation, sick time, personal days, holidays and many other benefits.

ABOUT microDATA:

microDATA was established in 1983 and has been providing 9-1-1 software and services to counties and states across the USA longer than any other system provider in the 9-1-1 industry. We are a 9-1-1 solutions company specializing in developing and supporting critical 9-1-1 software products .  Next Generation 9-1-1 relies on IP and GIS technologies, and microDATA's solution, an IP based map-centric call handling/CPE and ESInet solutions.  Our products, built on IP and GIS, are developed to answer the calls from standard and emerging technologies such as text messaging or streaming video to get critical 9-1-1data to the right people fast.

QUALIFIED CANDIDATES:

If you are seeking a fast paced, highly technological career within a friendly, active environment, microDATA may be the place for you!  Please email or fax your qualified resume and 3 professional references to:

EMAIL:         jobs@md-911.com

FAX:              802.748.5447;  Atttention: Human Resources

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Sales Manager (9-1-1 Software)

POSITION SUMMARY:

MicroDATA, a 9-1-1 software solutions company, is seeking a highly motivated, experienced Sales Manager to supervise the sale of our software products throughout the United States. The ideal candidate is capable of coordinating sales distribution for the regional account managers, who report to the Sales Manager, by establishing sales territories, quotas, and goals, as well as providing training programs for them. He or she will also analyze sales statistics to determine sales potential and monitor the preferences of customers.

Additionally, the Sales Manager will work with the Sales Engineers in their assessment of needs for customers, as well as other tasks deemed necessary.

ESSENTIAL FUNCTION AND RESPONSIBILITIES:

• Manage regional and local sales managers
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
• Review price schedules and discount rates
• Review operational records and reports to project sales and determine profitability
• Monitor customer preferences to determine focus of sales efforts
• Prepare budgets and approve budget expenditures
• Confer or consult with Inside Sales to plan advertising services and to secure information on equipment and customer specifications
• Direct and coordinate activities involving sales of 3 rd party products, services, or other subjects of sale
• Confer with sales engineers regarding equipment the customer needs and advise sales engineers on types of equipment to recommend
• Advise Regional Account Managers (RAM) and Sales Engineers (SE) on policies and operating procedures to ensure functional effectiveness of business
• Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs
• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions
• Review activities in project management, accounting and recordkeeping, and in receiving and shipping operations to assure projects progress as planned
• Assess sales potential of new RAM locations, considering statistics and expenditures
• Represent company at trade association meetings to promote microDATA products

ADDITIONAL RESPONSIBILITIES:

• Monitor Processes and Surroundings.
• Communicating with Persons Inside and Outside of microDATA.
• Establish and Maintain Interpersonal Relationships.
• Resolving Conflicts with RAMs and SEs, as well as with PM.
• Performing for or Working Directly with the Public.
• Coordinating the Work and Activities of RAMs and SEs.
• Teambuilding.
• Training the sales team.
• Guiding, Directing, and Motivating Subordinates.
• Coaching and Developing the team.
• Provide Consultation and Advice to Others.
• Performing Administrative Activities.
• Staffing the sales team.
• Monitoring and Controlling Resources.
• Processing information.
• Evaluating Information to Determine Compliance with 9-1-1 Standards.
• Making Decisions and Solving problems.
• Thinking Creatively and Outside the Box.
• Developing Objectives and Strategies.
• Scheduling Work, Activities, and meetings.
• Organizing, Planning, and Prioritizing Work.
• Interacting With Computers & Understanding how to best use digital equipment for the job.
• Repairing and Maintaining Electronic Equipment.
• Documenting/Recording information utilizing CRM.
• Communicating with Supervisors, Peers, and Subordinates.

COMPENSATION & BENEFITS :

Compensation for this position is commensurate with experience.  Benefits include health insurance, 401K matching, graduated earned vacation, sick time, personal days, holidays and many other benefits.

ABOUT microDATA:

microDATA was established in 1983 and has been providing 9-1-1 software and services to counties and states across the USA longer than any other system provider in the 9-1-1 industry. We are a 9-1-1 solutions company specializing in developing and supporting critical 9-1-1 software products .  Next Generation 9-1-1 relies on IP and GIS technologies, and microDATA's solution, an IP based map-centric call handling/CPE and ESInet solutions.  Our products, built on IP and GIS, are developed to answer the calls from standard and emerging technologies such as text messaging or streaming video to get critical 9-1-1data to the right people fast.

QUALIFIED CANDIDATES:

If you are seeking a fast paced, highly technological career within a friendly, active environment, microDATA may be the place for you!  Please email or fax your qualified resume and 3 professional references to:

EMAIL:         jobs@md-911.com

FAX:              802.748.5447;  Atttention: Human Resources

Please also note your preference to work either in our Colorado or Vermont office.

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