Project Manager

Project Management

Project Manager

POSITION SUMMARY:

microDATA, a 9-1-1 software solutions company, is seeking a highly motivated, experienced Project Coordinators who can successfully work with internal and external project stakeholders to organize the various components needed to initiate, run and conclude multi-month long complex projects. The qualified candidate will be capable of coordinating, tracking and documenting each aspect of new projects, and act as liaison between the customer and the microDATA departments, teams and individuals before, during and after installation of a project.

This position requires excellent communication skills and superior skills utilizing project management software, as well as other required software. Ultimately, it is the goal of the project coordinator to utilize all available resources to assure the success of every project.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

• Serve as customer liaison for all processes
• Excellent interpersonal skills for communicating with internal stakeholders throughout company to assure external facing project success.
• Rollout management
• Coordinate new project training and installation
• Internal office coordination
• Apply PMI techniques to projects and work in tandem with stakeholders to drive projects forward through predetermined path
• Organize diverse and geographically disconnected contributors to deliver the project to successful conclusion
• Documentation: in CRM and SharePoint as required
• Track all project milestones for all projects including billing milestones
• Post-install customer support
• Coordinate technical operations ongoing projects - such as scheduling maintenance updates, migrations, etc.
• Ownership in commanding that quality deliverables are handed to a customer, on time and under budget.
• Member of Technical Operations team

ADDITIONAL RESPONSIBILITIES:

• Maintain contact with stakeholders to ascertain project requirements and/or level of satisfaction with progress and performance
• Maintain contact with the project's service providers to ensure timely activity, integration and efficient use of resources to meet requirements
• Take pro-active or corrective action
• Examine technical and technology documentation for completeness and latest versions

QUALIFICATIONS:

• Bachelor degree or greater in an associated field
• 3 to 5 years of project management experience in a 9-1-1 or GIS - related industry
• Knowledge of Microsoft Project
• Knowledge of Sharepoint
• Well spoken individual capable of taking complete ownership of assigned projects
• Experienced and skilled at leading conference calls, customer meetings, internal meetings, etc. all to assure successful proejct completion.
• Organized and Conscientious with the ability to see project through to successful completion - knowing when to escalate or engage additional resources to right a waning project
• Excellent oral and written communication skills
• Ability to independently make accurate and timely decisions
• Successful completion of in-house training programs
• PMP Certificatoin a plus
• Knowledge of budgets, purchasing, and accounting procedure
• Ability to implement and coordinate comprehensive schedules
• Ability to organize/prioritize work

COMPENSATION & BENEFITS:

Compensation for this position is commensurate with experience.  Benefits include health insurance, 401K matching, graduated earned vacation, sick time, personal days, holidays and many other benefits.

ABOUT microDATA:

microDATA was established in 1983 and has been providing 9-1-1 software and services to counties and states across the USA longer than any other system provider in the 9-1-1 industry. We are a 9-1-1 solutions company specializing in developing and supporting critical 9-1-1 software products .  Next Generation 9-1-1 relies on IP and GIS technologies, and microDATA's solution, an IP based map-centric call handling/CPE and ESInet solutions.  Our products, built on IP and GIS, are developed to answer the calls from standard and emerging technologies such as text messaging or streaming video to get critical 9-1-1data to the right people fast.

QUALIFIED CANDIDATES:

 If you are seeking a fast paced, highly technological career within a friendly, active environment, microDATA may be the place for you!  Please email or fax your qualified resume and 3 professional references to:

EMAIL:         jobs@md-911.com

FAX:              802.748.5447;  Atttention: Human Resources

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