St.Johnsbury, VT — In early February, 2007 microDATA and Vermont became the first to implement a state-wide, NG 9-1-1 system. In the words of David Serra, Executive Director of Vermont’s E911 Board, “We never intended to make history. Circumstances and events forced Vermont to be first. Now, by virtue of being on a platform based on internet protocol, we can more easily take advantage of innovations in information technology that will greatly assist emergency responders in critical situations.”
microDATA’s VP of Business Development, Christine McMullen, spearheaded the deployment of the solution which connects and services the 10 PSAPs in the state. “Packetizing data is something we have been working with for over a decade,” says McMullen, “but now we have had the opportunity to bring all our experience and technical expertise together; our work with the Vermont 9-1-1 team heralds the next stage in building out an NG 9-1-1 system to other states, counties and PSAPs across the nation.”
Many aspects of the new Vermont system signify a paradigm shift in a fairly static industry. Not only is it capable of providing redundancy built on an extremely robust IP network but is comprised of common off the shelf equipment. The ease of installation and maintainability sets the bar for 9-1-1 services moving forward. “This robust system is capable of handling today’s 9-1-1 challenges and enables Vermont to support emerging technologies,” stated McMullen.
“We are very pleased that we could team with microDATA to provide the public with the first statewide, IP-based 9-1-1 system in the nation,” states Serra.
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