Related words:
Call Handling is also known as Call Taking
9-1-1 can also be written as 911
NG911 may be NG 9-1-1 or NG9-1-1.
xTrakker 9-1-1
has been renamed, xT911

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Products                                        

IP-based Call Handling

Click here to learn more about our Emergency Services Internet Protocol Network Solutions Click here to learn more about our Call Handling software solutions Click here to learn more about our ALI DBMS solutions Click here to learn more about our GIS DBMS solutions Click here to learn more about our Mapped ALI solutions

ALI Database Management System
Call Taker Map
GIS Database Management System
 

 

While each application may be deployed separately, the power of integrating all of our applications is realized when they are operating together as The X-Solution™.
 


An introduction to The X-Solution™


 

Setting the standard for Next Generation 9-1-1

More information is hitting your agency, which means more information to manage and distribute across your 9-1-1 network. It would help if your ALI and GIS database could validate against each other. What is more, you need a 9-1-1 system that can operate over the emerging Emergency Services IP Network (ESInet) of NENA’s i3 standards. Data, management, distribution and speed—they are all things critical to today’s 9-1-1 team. Your agency’s challenges include:

  • Sharing data across multiple databases and applications
  • Managing dynamic data, such as ALI and map updates
  • Building a system that solves current challenges and that is ready for the demands of NG9-1-1
  • Responding to a rapidly evolving technological landscape: IP, proliferation of mobile phones and VoIP devices
  • Processing new kinds of information and data at the PSAP—text, photos
    and video
  • Connecting PSAPs, agencies and all 9-1-1 stakeholders over a secure universal network at the county, state and inter-state level

Our Solution

The X-Solution™: two powerful technologies—IP and GIS—combine to transform the PSAP into a feature-rich, map-centric™ operation. Couple this with ALI and GIS databases validating against each other over an ESInet and your agency achieves tight integration with fluid data sharing. X-Solution ensures your agency meets today’s needs, yet is Next Generation 9-1-1 ready. Meet the challenges with these features:

  • True integration and validation between the ALI and GIS databases
  • X-Solution ensures updates are applied on-the-fly for both ALI and GIS databases and without disruption to work-flow
  • A software-based solution, engineered to efficiently manage today’s tasks, yet equally equipped for NG9-1-1
  • X-Solution enables processing of land-line phone systems, wireless phones and VoIP devices directly from the internet
  • X-Solution’s xSwitch can process graphical, photographic data and can adapt to future technologies
  • Deployed on standard Windows servers connected over a secure ESInet that can connect to other ESInets as needed*

*X-Solution conforms to NENA’s i3 standards that provision for an ESInet that will connect PSAP to PSAP at the local, county, state or inter-state level.

Link to Products/top of page

 

The X-Solution™ is an integrated product suite comprised of
five core components:

xT911 (Call Handling)
xALI DBMS (ALI Database)
x9GIS (GIS Database)
xTrakker (Mapping)
ESInet Solutions (secure, i3 aligned network)

 

 

With The X-Solution™, databases are synchronized and critical information is shared–when needed, where needed.

 
microDATA, 1016 US Route 5, St Johnsbury, VT, 05819, 800.722.6663, 802.748.5503, 802.748.5447 fax, sales@md-911.com, copyright 2006 - 2008 microDATAGIS, Inc All rights Reserved.