The Next Generation 9-1-1 Challenge
Until recently selective routing to the PSAP relied on tabular-based routing. Today, with the increase in mobile devices and IP-based communication, your emergency services need to route VoIP, IM, and other IP communications, in addition to TDM calls. You need a Next Generation Selective Router that can:
- Exceed NENA’s i3 standards for Next Generation call routing
- Bridge the gap between legacy infrastructure (PSTN) and emerging IP technologies
- Deliver IP media directly to your PSAP from any source
- Route based on spatial data in addition to tabular data
- Provide a non-proprietary, software-based device that can evolve with technology
- Easily integrate with your existing infrastructure and services on the Emergency Services IP Network
- Offer a highly available, fault tolerant system
- Communicate with i3 services (LoST, ECRF and LVF)
- Eliminate the CPE! Deliver calls directly from the ESInet direct to call taker positions
- Save money by building a shared ESInet with other agencies
Our Solution
xSR™ (an IP-based Selective Router) operates as a replacement for legacy selective routers with an
NG9-1-1, IP-based solution. Where circuit-switched selective routers relay calls according to routing tables, xSR™ relays calls based on geospatial data. When receiving a Presence Information Data Format Location Object (PIDF-LO) and querying the GIS database, xSR™ assures that all call types are relayed to the correct PSAP. Nomadic callers using cellular or VoIP are correctly relayed, ensuring accuracy and rapid response.
xSR™ converts all TDM calls into SIP, the protocol specified by NENA for i3 call routing. This provides for seamless relay over the Emergency Services IP Network (ESInet). xSR™ bridges the gap between legacy
9-1-1 systems and Next Generation 9-1-1 and enables the processing of landline calls, wireless and IP-based communications, including VoIP.
xSR™ meets your challenges:
- No single point of failure
- Queries both spatial and tabular data
- Operates in conjunction with legacy infrastructure (TDM) and IP-based networks
- Is built on COTS equipment with a future-proof software based solution
- Integrates with existing TDM infrastructure and other ESInets
- Offers full i3 compatibility including LoST queries
- Is deployed on load-balanced and fault tolerant servers
- Moves your Selective Router into your PSAP today
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xSR™ Features |
Alternate routing (unlimited, n-routing) |
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Spatial routing (x/y routing) |
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Support for LoST Query |
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Abandoned call routing |
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VoIP direct |
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Manual transfer |
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Fixed transfers |
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Selective transfer |
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Monitored transfer |
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Ring no answer |
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Call failure re-routing |
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ANI translation capabilities |
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Transfer transparency |
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9-1-1 test calls |
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NENA i2 compatible and i3 ready |
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Supports manual ANI/ESN updates |
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Supports automatic ANI/ESN update |
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Wireless call handling (PH1 & PH2), CAS, NCAS |
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Support for multiple dial plans and 7 to 10 digit translate |
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n-party conference |
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Fully load balanced (not hot standby) |
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xSR™ routing capacity supports 1000s of simultaneous calls |
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Ability to add unlimited number of call servers |
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Proven 5-9’s of reliability |
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Support for geographic diversity |
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xSR™ Trunking |
CAMA |
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ISDN PRI |
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SS7 ISUP |
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SIGTRAN (SS7 over IP) |
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VoIP: SIP |
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| Will support as many calls in conference as needed. |
| i2 architecture was implemented to support the interconnection of VoIP domains with the existing Emergency Services Network Infrastructure. i3 further adds the ability to provide the PSAP with location information for a VoIP caller. |
| Location to Service Translation protocol determines how to route a call to the correct PSAP. The LoST protocol will be utilized more frequently in the future where Selective Routers must dynamically respond to correctly routing nomadic callers to the appropriate PSAP. |
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